Policies & Disclaimer

Policies, Privacy & Disclaimer

Privacy Policy

At ZEIKAL and Souk El Zeit, we respect your privacy and are committed to handling your personal information responsibly and transparently.

We collect personal information through your interactions with us and our website. This includes information you provide directly, as well as data collected automatically through cookies and similar technologies.

We use this information to:

Process and deliver orders
Provide customer support
Improve website performance and user experience
Comply with legal, regulatory, and accounting obligations

We do not sell your personal information for direct profit. However, we may share limited personal information with trusted third parties, including service providers and advertising partners, to support website functionality, analytics, and marketing activities, as described below.

Advertising, Cookies & Opt-Out Rights

As part of our operations, we may use cookies and similar technologies and share certain personal information with third parties, including advertising and analytics partners. This allows us to display advertisements that are more relevant to your interests and to measure the effectiveness of our marketing efforts.

Under certain U.S. state privacy laws, such sharing may be considered “selling,” “sharing,” or “targeted advertising,” depending on how the data is used and your location.

Your Privacy Choices

Depending on where you live, you may have the right to opt out of:

The sale or sharing of personal information
Targeted advertising based on your activity across different websites

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, and where legally required, we will treat this as a valid request to opt out of any activity that may be considered a sale, sharing, or targeted advertising for the browser and device you used to access our website.

You may also contact us directly to exercise your privacy rights or request further information. Privacy-related requests will be handled within a reasonable timeframe in accordance with applicable laws.

Product Authenticity & Quality Policy

ZEIKAL guarantees that every bottle contains 100% olive oil, exactly as described on the label.

Each product is produced, bottled, and presented according to its stated grade, origin, and characteristics.
No undisclosed blends. No dilution. No substitutions.

Cashback Guarantee

If the product you receive does not reasonably:

Look as described, or
Taste as described

you are entitled to a full cashback.

To request a refund, please contact us within a reasonable period after purchase and provide your order details. Each request is reviewed to ensure fairness, transparency, and product integrity.

Refunds are limited to one request per order and exclude shipping costs unless otherwise required by law.

Disclaimer

ZEIKAL products are natural food products intended for normal culinary use.

Descriptions related to taste, aroma, color, texture, or other sensory characteristics are provided for general guidance only. Natural variations may occur due to harvest timing, climate, seasonal conditions, and storage.

ZEIKAL does not make medical, nutritional, or therapeutic claims. Our products are not intended to diagnose, treat, cure, or prevent any condition.

Customers are responsible for proper storage and handling after delivery. ZEIKAL and Souk El Zeit are not liable for changes in quality resulting from improper storage, misuse, or exposure to unsuitable conditions.

International Shipping Notice

International shipments may be subject to local customs regulations, inspections, duties, taxes, or import requirements. Customers are responsible for compliance with local laws and for any fees, delays, or actions taken by customs or regulatory authorities. ZEIKAL and Souk El Zeit are not responsible for delays, holds, or refusals resulting from customs procedures.

Trademarks & Brand Ownership

ZEIKAL™ and Souk El Zeit™ are trademarks.

All brand names, logos, labels, designs, packaging, and visual or written content associated with ZEIKAL and Souk El Zeit are the exclusive property of G N & bros Group.

Any unauthorized use, reproduction, imitation, or distribution of brand materials without prior written consent is strictly prohibited.